100% AUTHENTICITY GUARANTEE
We make continuous efforts to provide outstanding service coupled with the best online service. All watches sold by Tidal Collectors® will have the original manufacturer serial number intact. All watches sold by Tidal Collectors® are guaranteed to be original & 100% authentic, every product we sell goes through a meticolous inspection process.
All orders placed on Tidal Collectors® will come with a Certificate of Authenticity issued by Tidal Collectors®. This certificate, with an authorized signature from Tidal Collectors®, will confirm that the watch purchased is guaranteed to be authentic. Tidal Collectors® does not sell products in accordance to manufacturer suggested retail pricing, therefore, the warranty of merchantability provided is directly through Tidal Collectors®.
In most cases, we match or exceed the term of warranty provided by the timepiece manufacturer. We often offer one extra year of warranty in comparison with that of the manufacturer. It is just one more opportunity to go the extra mile and ensure you have an excellent experience.
Complimentary bracelet sizing is offered at the time of purchase on all timepieces. Please provide us your wrist circumference when placing your order. Free sizing entails the removal of links to fit the wrist circumference provided. Any links which are removed will be included in the package, however, no additional links will be provided if none are removed. Additional links are available for most timepieces at an extra charge. The free bracelet sizing does not guarantee a perfect fit; it is an estimated measurement, and we are not responsible for any readjustment fees. Sizing requests may delay shipment by up to one business day.
Photographs on our website are stock photos, and are not the picture of the actual item which will be shipped. The actual item shipped may have a slight variation from the picture displayed on our website. All sizing specified on our website is approximate.
We are not, nor are we affiliated with authorized dealers of any of the timepiece manufacturers advertised.